Limited Time: 15% OFF Entire Purchase. Code: "THANKS". One per user, ends December 3rd. $50 minimum.

Cancellations

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our clothing and some accessories are made-to-order, whether you ordered a standard size or custom measurements, the materials cannot be reused once the creation begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

How to CanceL?

Go to My Account page. Find “Orders” link. Find the order your wish to cancel and click “Cancel”.

Cancellation of Products

Time Frames

Amount Refunded

Product Price

Shipping Cost

Customized Item

(no rush)

Within 24 hours of order confirmation

Full Refund

Within 24-72 hours of order confirmation

60%

100%

More than 72 hours of order confirmation

40%

100%

Standard Item

(no rush)

Within 24 hours of order confirmation

Full Refund

Within 24-72 hours of order confirmation

70%

100%

More than 72 hours of order confirmation

50%

100%

Swatches & ready-to-wear items

Before items are shipped

100%

100%

Rush Order

Within 12 hours of order confirmation

Full Refund

Within 12-36 hours of order confirmation

50%

100%