Cancellation

CANCELLATION POLICY

You may cancel your rental order subject to the following cancellation fees and policies:

  1. If you cancel seven (7) or more days in advance of the delivery date, there is no cancellation fee and you will receive a full refund issued to the payment card/PayPay account you used for the order.
  2. If you cancel less than three (3) days or 72 hours in advance of the delivery date, you will not receive any refund.
  3. If you cancel seven (7) or fewer days in advance of the delivery date, you will receive a refund of your paid amount associated with the cancelled order, minus a cancellation fee of $9.95.

RETURN PACKAGING

With delivery of the Product, MILA Fashion will provide you with a  MILA Fashion carrying case and Box. The MILA Fashion carrying case is not yours to keep. If the MILA Fashion carrying case is not returned, you will be charged a $10 fee (details  under “Lost Return Packaging” in Renting Terms).

A cancellation after your order shipment is not possible. So once the item(s) is in your possession, you cannot cancel the transaction as the order was delivered.


 

TO CANCEL YOUR ORDER,  go to “My Account” order details
72 HOURS BEFORE REQUESTED BOOKING FOR A FULL REFUND

Click “Cancel” on the“My Account” page in “My Bookings” section. We will review your request and get back to you as soon as we can. Please note that a cancellation after the order shipment has started is not possible.